
When you are beginning your search for a job, a good way to prepare yourself is making sure your resume is job ready.
This one day short course Responsible service of Alcohol (RSA) helps you to be aware of alcohol laws such as:
• The amount of alcohol a drink can contain
• How many drinks an individual person can have at the same time
• How to deal with intoxicated people (when a person has consumed more drinks than they should) and what is the correct procedure when you come across an intoxicated patron.
By completing your RSA, and having it listed on your resume you are opening yourself up to a wider range of job opportunities. As most jobs for students are in the hospitality industry in areas such as restaurants and cafes, it also includes bars and nightclubs where it is a requirement to have a valid RSA for the relevant State.
It is not only required for bartenders who are preparing and selling the drinks directly, but also for “glassies” (those collecting empty glasses and bottles) and anyone that is working on the bar.
Responsible Service of Alcohol (RSA) allows students to understand and comply with the legal responsibilities associated with the service of alcohol and Harm Minimisation.
It covers the following topics:
- Problems associated with excessive consumption
- Alcohol and relevant state or territory legislation, licensing requirements
- Sell or serve alcohol responsibly
- Facts About alcohol
- Assist customers to drink within appropriate limits
- Assess alcohol affected customers and identify those to whom sale or service must be refused
- How to refuse to provide alcohol in a professional manner
- How to handling difficult customers by using appropriate communication and conflict resolution skills
Group bookings and off-site delivery are available. Please email to info@apsi.edu.au for details

Disclaimer
The information contained on this website is current at the time of publishing. Australian Professional Skills Institute reserves the right to change the admission requirements, fees, location of delivery and units of competency whenever necessary. Please contact us for the most current information.