Frequently Asked Questions

In order to apply to study at APSI, please complete our online application form here: www.apsi.edu.au/student-application-form. Please choose from the International Student, Australian Student and Short Course application forms.

You will find more information about the enrolment procedure here: www.apsi.edu.au/international-student/admissions-procedure

Your qualification may be recognised in Australia, you can contact Trade Recognition Australia for more details

https://www.tradesrecognitionaustralia.gov.au/skills-assessment

Applicants with overseas qualification can apply for Recognition of Prior Learning (RPL) with the Australian Professional Skills Institute. Details can be found on each individual course page in the section Course Details > Recognition of Prior Learning.

All students are required to have sufficient English proficiency to undertake studies with Australian Professional Skills Institute.

Please refer to our English language requirements

We accept the official English tests results:

IELTS

TOEFL

PTE

Duolingo

Or contact any of our English Language pathway partners to conduct an English language test.

There are four new intakes per year; in February, April, July and October.

Once your enrolment process is complete and you have received your Confirmation of Enrolment (CoE) from us, you will be required to organise your Overseas Student Health Cover (OSHC) before you apply for the visa. In order to lodge your student visa application, you will need to create an account (ImmiAccount) and complete an online application form through the website of the Department of Home Affairs: www.homeaffairs.gov.au.

For more information about the student visa, refer to THIS WEBSITE.

Your USI is a reference number made up of numbers and letters. This number creates a secure online record of all your nationally recognised training records and results from 2015. Your USI account can be easily accessed at any time online from a computer, tablet or smart phone.

Please click here for more details.

Please allow 5 working days processing time if you have attached all relevant documents for assessment. 

If your application is successful, you will receive a Letter of Offer from us. The letter of offer is valid for one month only. If you wish to accept the offer, you need to pay the minimum fees and sign the acceptance of offer. Once we receive all documents and payment, we will issue a Confirmation of Enrolment (CoE) to you for visa application.

Please note you cannot use your Letter of Offer to apply for a student visa. You can only use the CoE to apply for your student visa.

1. Cash payments are not accepted.
2. EFTPOS (surcharge applied) in person at APSI’s campus
3. Credit Card (Visa or MasterCard)
4. Electronic Bank transfer (Telegraphic Transfer) from overseas bank account.
5. APSI does not recommend students to pay any tuition fees to their enrolling agent as this process will cause unnecessary delays.

APSI’s Bank Account Detail:

Name of Bank: ANZ Bank Branch
Address: 237 Murray Street, Perth, WA 6000, Australia
Account Name: Australian Professional Skills Institute or APS Institute
BSB: 016080 Account Number: 4834-32771
SWIFT Code for International Transfer: ANZBAU3M

Note: You must use your FULL NAME as a reference number in all bank transfers.

There are a number of  accommodation options that are available for International Students in Perth. Information about homestay and accommodation assistance (including renting, temporary accommodation and other) can be found HERE.

If you need APSI to assist you in finding the right accommodation, please refer to the details on the above webpage or email info@apsi.edu.au for further details.

APSI can provide students assistance with job hunting, placements and career guidance. Please visit our webpage dedicated to these student services: www.apsi.edu.au/student-services/student-assistance

If you require further assistance, please contact student services.

The dress codes for Australian Professional Skills Institute courses are as follows:

• Hospitality students are required to wear a black Polo T-Shirt or black dress shirt and black trousers/skirt as shown here
• Commercial Cookery & Patisserie students are required to wear a full set of chef uniform, black trousers and safety shoes while doing practical training as shown here.
• Individual Support, Ageing Support and Community Services students are required to wear black trousers and APSI red Polo shirt as shown here.

These are all dress codes for all students while attending theory and practical classes on campus and during workplace training.

Front of house Hospitality students must bring a long sleeve black dress shirt and a black jacket when attend events and functions.

Wearing shorts, thongs, mini skirts, or mid-ripped T-shirts is not permitted on campus.

All new students must attend the orientation program before they commence their course at Australian Professional Skills Institute. Orientation is held on the first day of the term (Monday). An invitation will be sent to the student or the student’s agent at least one week before course commencement date to confirm the date and venue of orientation.

At orientation program, you will be provided with information on your timetable, student handbook, attendance and course progress policies, student support services to assist you in the transition to life and study in your new environment in Australia. You will also be provided with information on legal services, emergency and health services, facilities and resources, and complaints and appeals processes.

You will receive a student ID card after orientation which contains 24 hours emergency numbers and other useful contact numbers. You will be reminded of student visa conditions relating to your course progress and of services provided to ensure that you make satisfactory course progress. You will also receive further information on inexpensive, independent complaints and appeal procedures and dispute resolution arrangements.

• Information about assessment information, course information and timetable
• Assistance with enrolment requirements
• Transperth concession Smartrider application form
• Overseas Student Health Cover for International students on student visas.

You can check the units of competency under each course’s information pages on our website.

APSI is on the free Yellow CAT bus route – Royal Perth Hospital stop. Students can get off from the Perth train station and catch a free Yellow CAT bus outside the train station and it only takes 3 stops to our campus.

*Students who undertaking full-time study at APSI are entitled to concession travel entitlements on Transperth and regional town bus services with their Tertiary SmartRider.

For more information, please check https://www.transperth.wa.gov.au/

Unfortunately, there is no free on-site parking for students. However, parking is available at several multi-storey public car-parks close to the campus, and street metered parking is available on Moore Street, Royal Street and around Wellington Square.

Notes: To drive in Western Australia you will require a valid driver’s license. You may be able to drive in Australia if you have a current license from your home country. 

Please kindly visit Department of Transport for more information about an international driver’s licence

Your international student visa allows you to work while you are in Australia, however, there are limits on the hours you can work.

Generally, international students are allowed to work for 48 hours per fortnight during each semester and unlimited hours during semester breaks.

Please visit: https://immi.homeaffairs.gov.au/visas/getting-a-visa/visa-listing/student-500/temporary-relaxation-of-working-hours-for-student-visa-holders

You can contact our Student Services team to obtain a confirmation of semester breaks letter to allow you to work extra hours during each semester break.

To know more about your working right in Australia, please visit: https://www.fairwork.gov.au/

If you are facing personal issues, APSI has a range of services and support people to help you during any challenging periods.

Please book an appointment to see our Student Counsellor for further assistance.

If you are facing financial issues, APSI can re-arrange your payment plan so that you will  have extra time to settle your school fees (Administration fee applied).

Please contact our Accounts Department (accounts@apsi.edu.au) for further assistance.

You can contact student services in person or via email and outline your own circumstances. If the dates fall outside of designed term break or holidays, you have to submit an application for leave form before you leave Australia.

Email service@apsi.edu.au for further details.

To access your Learner App and timetable, please follow the steps shown in our video tutorial.

For your first login, you MUST use the email registered with APSI to sign in and create a new password. Once logged in, you will see the option to “Link with my Google account.” After that, you can log in using your Google account.

If you logged in using your Google account before linking it, please contact our student service for assistance. New credentials will be provided.

Each course timetable is different and may vary between intakes depending on class sizes, trainer availability and room scheduling.

While most courses are delivered over two days per week, we are unable to confirm your allocated class days until approximately two weeks before your course commencement date. Once finalised, you will receive an email notifying you the timetable is ready to view under Wisenet App.

Most classes run for approximately 8 hours per day.
Typical break times are:

• Morning Tea: 15–20 minutes
• Lunch: 30–45 minutes

Please note that break times are determined by your trainer and may vary depending on the delivery schedule, practical activities and the learning requirements for that day. Some courses also include practical training outside of standard class hours. For example:

• Commercial Cookery and Patisserie (Cert III, Block 4 ): Students generally complete two practical event shifts, which may require an early start from 6:00 am.
• Hospitality courses including Certificate IV, Block 6): Students may be required to participate in evening practical service shifts, which can finish as late as 8:00 pm.

These practical sessions form part of your course requirements and are scheduled in advance wherever possible to allow students to make appropriate work and personal arrangements.

Here is the link to our Academic Calendar which outlines:

• Term commencement and finish dates
• Scheduled term breaks
• Public holidays (where applicable)

APSI expects students to maintain at least 80% attendance throughout their course. Students whose attendance falls below this level may be identified as being at risk and may be required to participate in an intervention process to support their successful course completion. Continued poor attendance may affect a student’s academic progress and, for international students, may have implications for their student visa.

If you are unable to attend due to illness or unforeseen circumstances, please notify APSI as soon as possible.

The options available to make up missed learning depend on what was missed:

• Theory classes may involve catch-up activities, independent study or additional assessment tasks.
• Practical classes generally need to be completed in person and, where possible, are often scheduled during the first week of the term break or another suitable session.

Please note that not all classes can be made up immediately, and make-up arrangements are determined on a case-by-case basis.

In some cases, you may be required to undertake the whole term due to clustering of the units.

Your expected course completion date is the date listed on your Confirmation of Enrolment (CoE) and on your offer letter.

Should any approved changes occur during your studies (such as an approved reduced study load or course extension), you will be advised accordingly.