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Advanced Diploma of Hospitality Management

Course Description

The Advanced Diploma of Hospitality Management qualification provides the skills and knowledge for a student to be competent as a senior manager in any hospitality functional area (except kitchen). This individual would analyse, design and execute judgements using wide-ranging technical, creative, conceptual or managerial competencies. Their knowledge base may be specialised or broad and they are often accountable for group outcomes. Work would be undertaken in various hospitality settings, such as restaurants, hotels, catering operations, motels, clubs, pubs, cafes and coffee shops.

Note: The following information and unit selections are only applied to students who enrolled in one qualification for the total course duration of enrolment with Food and Beverage front of house units as specialisation. Students who have completed Certificate III/IV in Hospitality or cookery / patisserie will have credit transfer and course duration will be reduced with different unit selections.

Subject areas include all subjects at Diploma of Hospitality level and additional management subjects such as:

  • Business plans
  • Finance and budgeting
  • Human resources management
  • Marketing management
  • Hotel and resort management

On completion of Advanced Diploma of Hospitality Management, employment opportunities become available in a variety of hospitality management functional areas. Students can also continue on to Bachelor Degree programs with Australian Professional Skills Institute’s partnered Higher Education providers – Edith Cowan University.

Units of Competency

This course consists of 33 units of competence with 14 core units and 19 elective units as listed below:

Course Details

Unit Code
Unit Name
Core Units
BSBFIN601 Manage organisational finances
BSBOPS601 Develop and implement business plans
SITXCCS016 Develop and manage quality customer service practices
SITXFIN009 Manage finances within a budget
SITXFIN010 Prepare and monitor budgets
SITXFIN011 Manage physical assets
SITXGLC002 Identify and manage legal risks and comply with law
SITXHRM009 Lead and manage people
SITXHRM010 Recruit, select and induct staff
SITXHRM012 Monitor staff performance
SITXMGT004 Monitor work operations
SITXMGT005 Establish and conduct business relationships
SITXMPR014 Develop and implement marketing strategies
SITXWHS008 Establish and maintain a work health and safety system
Elective Units
SITXFSA005 Use hygienic practices for food safety
SITHIND008 Work effectively in hospitality service
SITEEVT023 Plan in-house events
SITHFAB021 Provide responsible service of alcohol
SITHFAB023 Operate a bar
SITHFAB024 Prepare and serve non-alcoholic beverages
SITHFAB025 Prepare and serve espresso coffee
SITHFAB027 Serve food and beverage
SITHFAB030 Prepare and serve cocktails
SITHFAB034 Provide table service of food and beverage
SITXINV007 Purchase goods
SITXFSA006 Participate in safe food handling practices
SITHIND006 Source and use information on the hospitality industry
SITXHRM008 Roster Staff
SITXCOM010 Manage conflict
BSBTWK501 Lead diveristy and inclusion
SITXWHS005 Participate in safe work practices
SITXCCS015 Enhance customer service experiences
SITXHRM007 Coach others in job skills
Mode of Delivery

Students need to attend theory and practical classes at APSI or at the workplace  for minimum of 20 contact hours per week. Students will be given a timetable during orientation.

Career Outcome

Individuals with this qualification are able to perform roles such as:

  • Managing a department in a large hospitality enterprise
  • Managing a small hospitality enterprise.

Possible job titles include:

  • Food and Beverage Manager
  • Restaurant Manager
  • Event Manager
  • Banquets / Functions Manager
  • Catering Manager
  • Motel or Hotel Manager
Course Duration

104 weeks ( 2 years) which includes workplace training and term breaks. Note: This course duration only applies to students who enrolled in one qualification with Food and Beverage specialisation.

Student who has completed a Diploma of Hospitality Mnaagement is required to study an additional 26 weeks (6 months) for Advanced Diploma of Hospitality Management

Entry Requirements

Academic requirements

Completion of Year 12 or equivalent.

 

Timetable

Each day of delivery follows the same structure. The first 2 hours involves trainer lead but student focussed explanation, demonstrations, presentations, questions and answers, student practice. The second 2 hours involves the trainer and student undertaking their assessment tasks on premises (as a learning tool) utilising the specialised training facilities under the required supervision of the trainer.

Students need to attend classes at APSI for a minimum of 20 contact hours per week. Class hours will be scheduled between 9:00am to 5:00pm.

Timetables/Delivery Schedules/Classes are subject to change without prior notice due to availability of training kitchens and teaching staff. Students will be given a timetable during orientation.

Assessment Methods

 This course is mainly delivered through face to face theory and practical training, and workplace based training. Training may include lectures, presentation, practical demonstrations, projects, research, site visit and guest lectures. Delivery will follow a session plan  which contains details on the competency unit element, class activities and resources that are required for the unit.

Students are assessed based on continual assessment on case studies, presentation, group project, knowledge questions, assignments and workplace assessment. Workplace assessment is achieved through observation and supervisor reports, and includes assignments and projects related to specific unit assessemnt requirements.

Uniform

All learners are required to wear in accordance with Perth Hospitality Academy Front of House Dress Code while attending workplace training.

Recognition of Prior Learning

RPL is available to anyone who has experience working in a commercial kitchen.

RPL:

  • provides an alternative pathway to achieving a qualification without course attendance
  • is a consultative process between with the candidate and the assessor to determine whether the candidate has acquired the requisite learning, skills and knowledge to demonstrate that they have achieved the required learning outcomes or performance criteria of the course or qualification, for which the candidate is seeking
  • identifies where appropriate additional learning experiences or training gaps are needed to achieve the course or qualification
  • is the conduct of an assessment to confirm competency.

APSI has developed a process that promotes holistic and task-based assessment. It focuses on relating assessment activities to actual job tasks. The intention of this model is to streamline and simplify the process of recognising competency.

Prior to RPL, information is provided to the candidate on the assessment process. Specific advice is given to each candidate on how they can demonstrate their competence and what documentary evidence is required to support their application. Each industry has unique documents that can provide evidence of experience and competence.

The candidate is required to provide adequate information prior to, throughout and after a training and assessment experience. The assessor, in this process, needs to be fully aware of the needs of the candidate and help them identify relevant workplace personnel who can confirm the candidate’s competency.

The focus of the APSI streamlined holistic assessment process is to focus on demonstrated skills and knowledge and not to rely purely on documentary evidence as the main source of evidence.

Some examples of documentary evidence that can support the process include:

  • licences such as First Aid, RSA
  • CV or work history with details of job role and responsibilities
  • previous qualifications from overseas and Australia
  • certificates and records of results or assessments completed with other RTO’s
  • photographs of work undertaken
  • samples of related project work
  • diaries of tasks performed
  • task sheets/job sheets/logbooks
  • site training records
  • pay slips / employment contracts / job descriptions
  • memberships of relevant professional associations
  • references/letters/third party reports from previous employers/supervisors
  • industry awards
  • performance appraisals
Accreditation

This program is nationally recognised under the Australian Qualification Framework (AQF) at Advanced Diploma level. As a registered training organisation, qualifications issued by APSI are nationally recognised. If all units of competency are not achieved a Statement of Attainment will be issued for the units that have been deemed competent.

Study Pathway

APSI has a direct pathway to Edith Cowan University (ECU), which enables students to fast track their university degrees. Students who complete the Advanced Diploma of Hospitality Management and who meet ECU admission requirements will be given advanced standing in Bachelor of Commerce or Bachelor of Hospitality and Tourism Management.

Location of Delivery

Face to Face classroom learning and practical training – Wellington Fair, 40 Lord Street, East Perth, WA 6004 Western Australia

Workplace Training – at other hospitality venues approved by Australian Professional Skills Institute’s workplace assessor

Disclaimer

The information contained on this website is current at the time of publishing. Australian Professional Skills Institute reserves the right to change the admission requirements, fees, location of delivery and units of competency whenever necessary. Please contact us for the most current information.

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