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Certificate IV in Ageing Support

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CRICOS Course Code: 090830E

VET National Code: CHC43015

Course Description

A Certificate IV in Ageing Support reflects the role of senior support workers who complete specialised tasks and functions in aged services, either in residential, home or community based environments. Workers will take on responsibility for their own work and may be required to demonstrate leadership within defined organisation guidelines and maintain quality service delivery through the development, facilitation and review of individualised service planning and delivery.

The course combines both theory and practical training, with the bulk of the learning and assessment in the workplace where learners will be practising acquired knowledge through delivery of skills in areas relating to personal care, assisting people to maintain independence in their home of choice and provide welfare and support services to assist some of the most vulnerable people in the community in an effective manner. Person-centred and consumer-directed care requires the support worker to have well developed communication skills to work with the client and the family.


Career Outcomes

  • Care supervisor
  • Personal care worker
  • Accommodation support worker
  • Community support worker

Course Admission Requirements

Domestic Australian Students or Fee for Service Students

  • For Certificate level courses, students must have completed a minimum of Year 10 schooling or equivalent or to be a mature age student (20 years of age and above).
  • Students need to demonstrate they have proficiency in English. If students cannot provide documented proof of their English language proficiency, they will be required to sit for a Language, Literacy and Numeracy test (LLN) before a place can be offered.


International Students

  • Students need to demonstrate they have proficiency in English.
    • International students are required to have a minimum of IELTS test results of 5.5 (academic) with no individual band lower than 5, or achieve an equivalent in other forms of testing that satisfy the Institute’s requirement. If an international student does not have any current IELTS score or any recognised English language result, they are required to take an English language test.
  • For Certificate level courses, students must have completed a minimum of Year 10 schooling or equivalent or to be a mature age student (20 years of age and above) with relevant work experience.


Additional Requirements

  • All Certificate IV in Ageing Support students must be willing to apply, or already hold, a current National Police Clearance (not older than 3 months at time of enrolment). This is COMPULSORY for students/candidates to undertake workplace training. A National Police Clearance can be acquired from any Post Office for a small fee.  Please allow 3 weeks for delivery. Students cannot attend work experience without this.
  • All learners are required to wear an APSI uniform while attending workplace training in accordance with APSI Aged Care and Community Services Dress Code.

Units of Competency

This course consists of 18 units of competence with 15 core units and 3 elective units as listed below:

Unit Code
Unit Name
Core Units
 CHCADV001  Facilitate the interests and rights of clients
 CHCAGE001  Facilitate the empowerment of older people
 CHCAGE003  Coordinate services for older people
 CHCAGE004  Implement interventions with older people at risk
 CHCAGE005  Provide support to people living with dementia
 CHCCCS006  Facilitate individual service planning and delivery
 CHCCCS011  Meet personal support needs
 CHCCCS023  Support independence and well being
 CHCCCS025  Support relationships with carers and families
 CHCDIV001  Work with diverse people
 CHCLEG003  Manage legal and ethical compliance
 CHCPAL001  Deliver care services using a palliative approach
 CHCPRP001  Develop and maintain networks and collaborative partnerships
 HLTAAP001  Recognise healthy body systems
 HLTWHS002  Follow safe work practices for direct client care


Elective Units
CHCAGE002 Implement falls prevention strategies
CHCCSS017 Provide loss and grief support
HLTINF006 Apply basic principles and practices of infection prevention and control


I am an International student from the Philippines and I worked in the Health Care profession back in the Philippines. I decided to study Aged Care course in Australia in order to advance my career in nursing.

My agent introduced me to Australian Professional Skills Institute and I am very happy with the Institute as they helped me to secure a job at Brightwater the Village as soon as I started the course. Brightwater is one the largest Aged Care organisations in Perth and making it a great privilege to get to work with them. The working conditions and working environment is very good here. I really enjoy my studies and work a lot!

Aivy Joselle (Philippines) - Certificate III and IV in Aged Care

Course Details

Course Fees
Mode of Delivery

This course is delivered through face-to-face classroom teaching and workplace training. Students are required to complete a minimum of 120 hours of workplace training.

Course Duration

International Students: 26 weeks including holiday break after completion of Certificate III in Individual Support (Ageing, Home and Community).

Domestic Students: 14 weeks after completion of Certificate III in Individual Support (Ageing, Home and Community).

Workplace Training

Workplace training is a compulsory component of this course for all students. Students are required to work in aged care facilities for a minimum of 120 hours before graduation. There is no guarantee of employment after completion of workplace training.

Location of Delivery

Face to Face classroom learning – Wellington Fair, 40 Lord Street, East Perth, WA 6004, Australia Workplace training – at the workplace as approved by Australian Professional Skills Institute workplace assessor.

Entry Requirements
  • Completion of Year 10 or above AND completion of Certificate III in Individual Support.
  • International students must demonstrate English Language Proficiency at the upper immediate level or IELTS 5.5 (Academic).

Students need to attend face-to-face training for a minimum of 20 contact hours per week. Class hours will be scheduled from 9:00 am to 5:00 pm.

Timetables/Delivery Schedules/Classes are subject to change without prior notice. Students will be given a timetable prior to course commencement.

Assessment Methods

Assessment is based on the principles of competency based training. Performance of learners is assessed on their ability to perform the task(s) to industry standards. In order to ensure the principles of validity are upheld are variety of learning styles and a range of assessment strategies are used.

Assessment for each unit of competence will be through a combination of classroom based and work placement tasks. Classroom based assessment includes but is not limited to:

  • Case studies
  • Assignments
  • Practical demonstrations
  • Group Activities/Roleplay
  • Projects
  • Knowledge questions

Workplace training and assessment will be carried out in aged care facilities by workplace supervisor and assessed by APSI workplace assessor in accordance with workplace workbook.


Australian Professional Skills Institute will provide a uniform to all Aged Care students while they undertake theory classes and workplace training.

All learners are required to wear an APSI uniform while attending workplace training in accordance with APSI Aged Care and Community Services Dress Code.

National Police Clearance

A National Police Clearance is compulsory for all aged care students who undertake workplace training. A National Police Clearance can be acquired from any Post Office for a small fee.  Please allow 3 weeks for delivery.  

It is compulsory that students have current immunisations as listed below.
Immunisation records must be provided to student services prior to the commencement of workplace training

Upon completion of Certificate IV in Aging Support, students can continue to study Diploma of Community Services

Employment Skills
This qualification prepares a person to select, adapt and transfer skills to a new environment and to provide technical advice and some leadership in resolution of specific problems. This would be applied across a range of roles in a variety of contexts with some complexity in the extent and choice of options available.

(Source: AQF Implementation Handbook 2007)

Career Outcome
Workers in this occupational group work primarily in client homes and other community settings within defined organisational guidelines and service plans.

These workers :

  • Carry out activities related to maintaining an individual well being through personal care and/or other activities of living.
  •  May provide services to individuals with complex needs, and/or work with groups of older people. Work may include training and support to promote independence and community participation, which may be provided as part of activities and programs in a variety of home and community care settings
  • Report to service managers and liaise with professionals and other service providers
  • May be required to supervise and/pr coordinate a limited number of other workers.

Workers at this level are required to have an understanding of Indigenous culture and history, clients and co-workers from culturally and linguistically diverse backgrounds, and to work with local communities in the provision of services.

Recognition of Prior Learning (RPL)


  • provides an alternative pathway to achieving a qualification without course attendance
  • is a consultative process between with the candidate and the assessor to determine whether the candidate has acquired the requisite learning, skills and knowledge to demonstrate that they have achieved the required learning outcomes or performance criteria of the course or qualification, for which the candidate is seeking
  • identifies where appropriate additional learning experiences or training gaps are needed to achieve the course or qualification
  • is the conduct of an assessment to confirm competency.

APSI has developed a process that promotes holistic and task-based assessment. It focuses on relating assessment activities to actual job tasks. The intention of this model is to streamline and simplify the process of recognising competency.

Prior to RPL, information is provided to the candidate on the assessment process. Specific advice is given to each candidate on how they can demonstrate their competence and what documentary evidence is required to support their application. Each industry has unique documents that can provide evidence of experience and competence.

The candidate is required to provide adequate information prior to, throughout and after a training and assessment experience. The assessor, in this process, needs to be fully aware of the needs of the candidate and help them identify relevant workplace personnel who can confirm the candidate’s competency.

The focus of the APSI streamlined holistic assessment process is to focus on demonstrated skills and knowledge and not to rely purely on documentary evidence as the main source of evidence.

Some examples of documentary evidence that can support the process include:

  • licences such as First Aid, RSA
  • CV or work history with details of job role and responsibilities
  • previous qualifications from overseas and Australia
  • certificates and records of results or assessments completed with other RTO’s
  • photographs of work undertaken
  • samples of related project work
  • diaries of tasks performed
  • task sheets/job sheets/logbooks
  • site training records
  • pay slips / employment contracts / job descriptions
  • memberships of relevant professional associations
  • references/letters/third party reports from previous employers/supervisors
  • industry awards
  • performance appraisals

An RPL application kit can be obtained here.


The information contained on this website is current at the time of publishing. Australian Professional Skills Institute reserves the right to change the admission requirements, fees, location of delivery and units of competency whenever necessary. Please contact us for the most current information.