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Diploma of Hospitality Management

Diploma of Hospitality Management

IMPORTANT NOTE: 

Allergen and Dietary Considerations

This course includes practical training in the preparation and handling of a variety of food types, including meat, seafood, poultry, dairy, and other common allergens. Training is conducted in commercial kitchens environments that are not certified allergen-free and may contain traces of nuts, dairy, gluten, and shellfish.

Learners with allergies, dietary restrictions, or cultural practices that may impact participation in practical tasks are encouraged to notify the RTO prior to commencement. Reasonable adjustments will be considered where possible; however, participation in all practical units is required for successful course completion.

Course Description

This Diploma of Hospitality Management qualification is suitable for students who have completed Certificate III and IV in Commercial Cookery and want to advance their knowledge and skills in hospitality operations. Students will learn to operate independently, have responsibility for others and make a range of operational business decisions.

 

Career outcomes:

This qualification provides a pathway for students to work in a team leader role in hospitality industry. Possible job titles include:

  • Chef de cuisine
  • Kitchen manager
  • Restaurant manager / owner
  • Sous chef
  • Unit manager (catering operations)

Juan Galeano Astaiza’s story (from Colombia)

Units of Competency:

This qualification consists of a total of 28 units, with 11 core units and 17 elective units as listed below:

Unit Code
Unit Name
Core Units
SITXCCS015 Enhance customer service experiences
SITXCCS016 Develop and manage quality customer service practices
SITXCOM010 Manage conflict
SITXFIN009 Manage finances within a budget
SITXFIN010 Prepare and monitor budgets
SITXGLC002 Identify and manage legal risks and comply with law
SITXHRM008 Roster staff
SITXHRM009 Lead and manage people
SITXMGT004 Monitor work operations
SITXMGT005 Establish and conduct business relationships
SITXWHS007 Implement and monitor work health and safety practices
Elective Units
SITXFSA005 Use hygienic practices for food safety
SITHCCC043 Work effectively as a cook
SITHCCC023 Use food preparation equipment
SITHCCC025 Prepare and present sandwiches
SITHCCC027 Prepare dishes using basic methods of cookery
SITHCCC028 Prepare appetisers and salads
SITHCCC029 Prepare stocks, sauces and soups
SITHCCC030 Prepare vegetable, fruit, eggs and farinaceous dishes
SITHCCC031 Prepare vegetarian and vegan dishes
SITHCCC035 Prepare poultry dishes
SITHCCC036 Prepare meat dishes
SITHCCC037 Prepare seafood dishes
SITHCCC038 Produce and serve food for buffets
SITHCCC042 Prepare food to meet special dietary requirements
SITHCCC044* Prepare specialised food items
SITXFSA006 Participate in safe food handling practices
HLTAID011 Provide First Aid
Diploma of Hospitality
Diploma of Hospitality

Course Details

Mode of Delivery
Students are required attend two full days a week from 9:00am to 5:00pm for kitchen practical sessions and another half a day for theory and assessments.

Each day of delivery follows the same structure. The first 2 hours involves trainer lead but student focussed explanation, demonstrations, presentations, questions and answers, student practice. The second 2 hours involves the trainer and student undertaking their assessment tasks on premises (as a learning tool) utilising the specialised training facilities under the required supervision of the trainer.

Students need to attend classes at APSI for a minimum of 20 contact hours per week. Students will be given a timetable during orientation. Class hours will be scheduled between 9:00am to 5:00pm (Monday to Friday).

Career Outcome
At the end of the course, students will be able to competently undertake various tasks in an commercial cookery environment and take up positions such as

  • chef de cuisine
  • kitchen manager
  • restaurant manager
  • sous chef
  • unit manager (catering operations)
Course Duration

Diploma of Hospitality Management Management – 26 Weeks for Diploma core units

Students are expected to have completed the units in Certificate IV in Commercial Cookery and all units from Certificate IV level will be credit transfer to this qualification.

Students transferring from other institutions must complete the application for credit transfer form at the time of enrolment and attach all supporting evidence including a full academic transcript or statement of attainment issued by another RTO. APSI reserves the right to make the final decision on the number of units for credit transfer and the total duration of this course after the credit transfer application is processed. Please allow at least 10 working days for credit transfer application.

 

Entry Requirements
  • Minimum 18 years of age
  • Completion of Year 11 or high school or equivalent
  • Have a passion to work in hospitality industry
  • For international students and English language requirements, please view the page for entry requirements here.
  • Must complete Certificate III and Certificate IV in Commercial Cookery
Timetable

Students need to attend face to face training at APSI campus and other training locations for a minimum of 20 hours per week.

Class hours (Practical Classes): Monday to Saturday - between 7 am to 8 pm.

Class hours (Theory Classes): Monday to Friday - between 8:30 am to 5 pm.

Timetables/Delivery Schedules/Classes are subject to change without prior notice due to availability of training kitchens and teaching staff. Students will be given a timetable during orientation.

Assessment Methods

Assessment is based on the principles of competency based training. Performance of learners is assessed on their ability to perform the task(s) to industry standards. In order to ensure the principles of validity are upheld are variety of learning styles and a range of assessment strategies are used.

Assessment for each unit of competence will be through a combination of classroom based and work placement tasks. Classroom based assessment includes but is not limited to:

  • Classroom exercises
  • Assignments
  • Practical demonstrations
  • Group Activities
  • Projects
  • Verbal and/or written questions

Students are advised well in advance of assessment activities and a student may put forward for consideration any special needs they may have. The assessment criterion is documented in all modules, and workbooks. Dates of assessment are provided on the first day of class along with a timetable. Students may be assessed by a combination of continuous assessment and examinations. Continuous assessment may be based on competencies and marks, or a combination of both.

Uniform

Dress code while attending theory class at APSI campus

There is a dress code for all hospitality students. Students are required to wear a white shirt / blouse and black trousers or skirt while attending class. Flat black non-slip covered shoes must be worn at all times.

All learners are required to wear in accordance with Cookery Students Dress Code while attending workplace training.

Recognition of Prior Learning

RPL is available to anyone who has experience working in a commercial kitchen.

RPL:

  • provides an alternative pathway to achieving a qualification without course attendance
  • is a consultative process between with the candidate and the assessor to determine whether the candidate has acquired the requisite learning, skills and knowledge to demonstrate that they have achieved the required learning outcomes or performance criteria of the course or qualification, for which the candidate is seeking
  • identifies where appropriate additional learning experiences or training gaps are needed to achieve the course or qualification
  • is the conduct of an assessment to confirm competency.

APSI has developed a process that promotes holistic and task-based assessment. It focuses on relating assessment activities to actual job tasks. The intention of this model is to streamline and simplify the process of recognising competency.

Prior to RPL, information is provided to the candidate on the assessment process. Specific advice is given to each candidate on how they can demonstrate their competence and what documentary evidence is required to support their application. Each industry has unique documents that can provide evidence of experience and competence.

The candidate is required to provide adequate information prior to, throughout and after a training and assessment experience. The assessor, in this process, needs to be fully aware of the needs of the candidate and help them identify relevant workplace personnel who can confirm the candidate’s competency.

The focus of the APSI streamlined holistic assessment process is to focus on demonstrated skills and knowledge and not to rely purely on documentary evidence as the main source of evidence.

Some examples of documentary evidence that can support the process include:

  • licences such as First Aid, RSA
  • CV or work history with details of job role and responsibilities
  • previous qualifications from overseas and Australia
  • certificates and records of results or assessments completed with other RTO’s
  • photographs of work undertaken
  • samples of related project work
  • diaries of tasks performed
  • task sheets/job sheets/logbooks
  • site training records
  • pay slips / employment contracts / job descriptions
  • memberships of relevant professional associations
  • references/letters/third party reports from previous employers/supervisors
  • industry awards
  • performance appraisals
Accreditation
This qualification is nationally recognised under the Australian Qualification Framework (AQF) at Diploma level. As a registered training organisation, qualifications issued by Australian Professional Skills Institute are nationally recognised. If all units of competency are not achieved in this qualification, a Statement of Attainment will be issued for the units that have been deemed competent.
Articulation
APSI has a direct pathway to Edith Cowan University (ECU), whcih enables students to fast track their university degrees. Students who complete the Diploma of Hospitality Management and who meet ECU admission requirements will be given advanced standing of up to 120 credit points (1 year) towards the following degrees:

Bachelor of Commerce (Year 2 with 120 credit points)

Bachelor of Hospitality and Tourism Management (Year 2 with 120 credit points)

Bachelor of International Hotel and Resort Management (Year 2 with 120 credit points)

 

Location of Delivery

East Perth main campus

Wellington Fair, 40 Lord Street, East Perth, WA 6004 Western Australia

Practical kitchens and industry work placement

Rendezvous Hotel Perth Scarborough

Address: 148 The Esplanade, Scarborough, WA 6019

Website| rendezvoushotels.com

Industry Workplace Training

At the Workplace approved by your course coordinator

 

Disclaimer

The information contained on this website is current at the time of publishing. Australian Professional Skills Institute reserves the right to change the admission requirements, fees, location of delivery and units of competency whenever necessary. Please contact us for the most current information.

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