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Certificate IV in Business

Certificate IV in Business

VET National Code: BSB40120


Course Description

This industry-relevant course provides and supports learners who are seeking to gain, refresh or add to their current skills and knowledge within their working role.

This course shows students how to gain skills for a career into a supervisory, team leader or middle-management responsibility in the business world.

The Certificate IV in Business provides leaners with the knowledge of how to develop teams and individuals, customer services strategies, developing work priorities, promoting a product or service in a business environment and communication skills.

This course has been designed against national criteria and offers leaners the opportunity to develop and expand their skills in a potential business manager role.

This course is only available through traineeships and apprenticeships pathway

Relevant Job Roles

Administrative officer / supervisor

Marketing officer / supervisor

Customer service officer / supervisor 


Course Admission Requirements for Domestic Australian Student

  • For Certificate level courses, students must have completed a minimum of Year 10 schooling or equivalent or to be a mature age student (20 years of age and above).
  • Students need to demonstrate they have proficiency in English. If students cannot provide documented proof of their English language proficiency, they will be required to sit for a Language, Literacy and Numeracy (LLN) test before a place can be offered.

Units of Competency

This course consists of 12 units of competence with 6 core unit and 6 elective units as listed below:

Unit Code
Unit Name
Core Units
BSBCRT411 Apply critical thinking to work practices
BSBTEC404 Use digital technologies to collaborate in a work environment
BSBTWK401 Build and maintain business relationships
BSBWHS411 Implement and monitor WHS policies, procedures and programs
BSBWRT411 Write complex documents
BSBXCM401 Apply communication strategies in the workplace
Elective Units
BSBPEF402 Develop personal work priorities
BSBPEF502 Develop and use emotional intelligence
BSBXTW401* Lead and facilitate a team*
BSBLDR411* Demonstrate leadership in the workplace*
BSBPEF501* Manage personal and professional development*
BSBSTR401* Promote innovation in team environments*
BSBINS402** Coordinate workplace information systems**
BSBOPS401** Coordinate business resources**
BSBOPS405** Organise business meetings**
BSBTEC401** Design and produce complex text documents**

*Specialisation in Leadership
**Specialisation in Business Administration (BA)


The information contained on this website is current at the time of publishing. Australian Professional Skills Institute reserves the right to change the admission requirements, fees, location of delivery and units of competency whenever necessary. Please contact us for the most current information.